Refund policy

Last updated 3 November 2026

7-day refund

You can have a full refund within 7 days of purchase if you have answered fewer than 50 paid questions. Write to us from the email address on the order.

How to ask

Email refunds@deanprep.com with your order number or access code. We aim to reply within 2 working days. The refund goes back to the card or PayPal account you paid with, usually within 5 to 10 days.

After a refund

The access code stops working and paid content locks. Your progress and statistics stay in your account, and the free version keeps working.

Your legal rights

This policy does not limit any rights you have under the law where you live.